Effective Date: 14/02/2025
BN Imports Exports Ltd. (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.bnlondon.com] (the “Site”) and make purchases of Indian products through our eCommerce platform.
Please read this Privacy Policy carefully. By using our Site, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information when you visit our Site or make purchases:
Personal Information
- Name
- Email Address
- Shipping and Billing Address
- Phone Number
- Payment Information (e.g., credit card details, which are securely processed by payment gateways)
- Purchase History
Non-Personal Information
- IP Address
- Browser Type
- Device Information
- Pages Visited on Our Site
- Referring/Exit Pages
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Improve our products, services, and Site functionality
- Customize your shopping experience
- Send promotional offers, newsletters, or other marketing communications (you can opt-out at any time)
- Respond to your customer service requests
- Detect and prevent fraud or misuse of our services
- Comply with legal obligations and resolve disputes
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in operating our business, such as:
- Payment Processors: To process your payments securely
- Shipping Providers: To deliver your products to the provided shipping address
- Marketing Partners: To send you marketing materials (with your consent)
- Data Analytics Providers: To help us understand how visitors use our Site
- Legal Authorities: If required by law, such as to comply with a subpoena or other legal process
These third parties are only allowed to use your information as necessary to perform their services and are required to keep your information confidential.
4. Data Security
We implement a variety of security measures to ensure the protection of your personal information, including encryption and secure payment processing. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience and collect information about your browsing activities. Cookies are small files stored on your device to remember your preferences and improve the performance of our Site.
You can control the use of cookies through your browser settings. However, disabling cookies may impact your ability to use some features of our Site.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You can request to view the personal data we hold about you.
- Correction: You can request to correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails or contacting us directly.
To exercise these rights, please contact us at info@bnlondon.com.
7. Third-Party Links
Our Site may contain links to third-party websites that are not owned or controlled by BN Imports Exports Ltd. This Privacy Policy applies only to our Site, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
BN Imports Exports Ltd.
8, Chequers Parade, Dagenham RM9 6RT,
Email: info@bnlondon.com
Phone: +44 01 709 437 378
