SHIPPING
We offer multiple shipping options to ensure safe and timely delivery. Our shipping methods include: Standard Shipping: Estimated delivery within 3-5 business days. Express Shipping: Faster delivery within 1-2 business days. Local Pickup: Available for select locations in London.
Currently, we only deliver within the UK. However, we are working on expanding our shipping services to other countries soon. Stay tuned for updates!
The estimated delivery time depends on your location and the shipping method chosen: Standard Shipping: 3-5 business days Express Shipping: 1-2 business days Local Pickup: Same-day pickup available for select locations
PAYMENT
We accept multiple payment methods for a seamless shopping experience: Credit/Debit Cards (Visa, MasterCard, American Express) PayPal Bank Transfers Google Pay & Apple Pay Cash on Delivery.
Absolutely! We use SSL encryption and secure payment gateways to ensure that all transactions are safe and protected. Your personal and payment information is never shared with third parties.
Order & Retunrs
Ordering from BN Imports Exports Ltd. is simple: Browse our online store and add your favorite products to your cart. Proceed to checkout and enter your shipping details. Choose a preferred payment method and complete the payment. Once the order is confirmed, you’ll receive a confirmation email with order details.
You can cancel or modify your order within 24 hours of placing it. To request changes, please contact our support team at info@bnlondon.com or call us at 01 709 437 378. If the order has already been shipped, cancellation may not be possible.
No, you can check out as a guest. However, creating an account allows you to track your orders, save your shipping details, and enjoy exclusive member discounts.
Once your order is dispatched, you will receive an email with a tracking number and a link to track your package in real-time. You can also check your order status in the “My Orders” section of your account.
We offer a hassle-free return policy. If you are not satisfied with your purchase, you can return it within 14 days of receiving your order. The product must be unused, in its original packaging, and include all accessories. To initiate a return: Contact our support team at info@bnlondon.com with your order details. Our team will guide you through the return process. Once we receive the returned item, we will process your refund or exchange. For more details, please refer to our Refund & Returns Policy.
